Your Privacy Is Our Priority
Commitment to protecting personal information and data integrity
How We Collect Information
Our process requires collecting select personal data—such as contact details and information related to your consultation—solely for service delivery and regulatory purposes. We safeguard all information you provide.
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→Name and contact number
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→Email address used for contact
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→Details submitted via online forms
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→Communications regarding consultations
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→Technical usage data (visit, browser, device)
Information is gathered only when you actively submit details through our secure digital forms, by phone, or via direct communication with our team.
Why Your Data Is Needed
We process your information to fulfil consultation requests, send reports, respond to queries, and comply with regulatory obligations. Data is never sold to outside parties or used for negative profiling.
We only retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Your privacy is central to our approach.
Your Privacy Rights
Australian privacy law gives you access, correction, and deletion rights for your data. Requests are respected promptly and confidentially within regulatory timeframes.
Right of Access
Request an overview of personal data held by our team.
Right to Correction
Correct or update any inaccurate personal information.
Right to Erasure
Request deletion of personal data when no longer needed.
Right to Portability
Obtain and reuse your data as needed.
When Data Is Shared
Data sharing occurs only with service partners (such as secure IT vendors) strictly for operational needs. No data is sent to unrelated marketing entities.
All vendors and partners adhere to equivalent privacy requirements. We ensure your data is transferred and processed in accordance with Australian law.
Protecting Your Data
We implement modern security measures—such as encryption, access controls, and secure storage—to protect against unauthorised access or loss of data.
Processes are regularly updated to respond to potential threats. You can always contact us about data security or privacy.
Contact on Privacy Matters
Address: 265 King Street, Newcastle, NSW 2300 Australia
Phone: +61 2 1427 5194
Email: content@velanthori.com